Superhero Fitness
Terms & Conditions



1---------------     RISK     ---------------1
I, agree to participate in a physical fitness program sponsored by Superhero Fitness, which may include, but not necessarily be limited to, using the gym by myself. Superhero Fitness has made me fully aware that the fitness program which Superhero Fitness offers, and in which I agree to participate, is of a nature and kind that is extremely strenuous and may push me to the limits of my physical abilities. I recognise and understand that the programme is not without varying degrees of risk which may include, but are not limited to the following:

  • Injury to the musculoskeletal and/or cardio respiratory system which can result in serious injury or death.
  • Injury or death due to negligence on the part of myself, my training partner, or other people around me.
  • Injury or death due to improper use or failure of equipment.
  • Injury or death due to a medical condition, whether known or unknown to me.

I willingly assume full responsibility for any and all risks that I am exposing myself to as a result of my participation in the Superhero Fitness programme, and accept full responsibility for any death that may result from participation in any activity or physical programme. I hereby certify that I know of no medical problems that could increase my risk of illness and injury as a result of participation in a fitness programme designed by Superhero Fitness. Superhero Fitness informed me that there exists the possibility of adverse physical change during an exercise programme and I fully understand the same. Superhero Fitness informed me that these changes could include abnormal blood pressure, fainting, disorder of heart rhythm, stroke, and in very rare instances, heart attack or even death. With my full understanding of the above information I agree to assume all risk associated with my participation in Superhero Fitness’s fitness programme.

2---------------     RELEASE OF LIABILITY     ---------------2

In full consideration of the mentioned risks and hazards and in full consideration of the fact that I am willingly and voluntarily participating in the activities made available by Superhero Fitness, I hereby waive, release and discharge Superhero Fitness and its employees and volunteers of any kind related to, arising from, or in any way connected with my participation in the fitness programme. This agreement shall be binding upon me, my successors, representatives, heirs, executors, assigns, or transferees. If any portion of this agreement is held invalid, I agree that the reminder of the agreement shall remain in full legal force and effect. If I am signing on behalf of a minor child, I also give full permission for any person connected with Superhero Fitness to administer first aid deemed necessary, and in case of serious illness or injury give permission to call for medical and or surgical care for the child and to transport the child to a medical facility deemed necessary for the well-being of the child. I also understand that there must be an adult present within the facility who can supervise a child who is under the age of 16. I recognise that there is risk involved in the types of activities offered by Superhero Fitness. Therefore I accept financial responsibility for any injury that I may cause either to myself or to any other participants due to my negligence. I further agree to indemnify and hold harmless Superhero Fitness, their employees and volunteers from liability for the injury or death of any person(s) and damage to property that may result from my negligent or intentional act or omission while participating in activities offered by Superhero Fitness. I have fully read and understand the foregoing assumptions of risk and release of liability, and I understand that by signing below it obligates me to indemnify the parties named for any liability for injury or death of any person and damage to property caused by my negligent or intentional act or omission. I understand that by signing this form I am waiving valuable legal rights.

3---------------     OPTING - IN     ---------------3

I agree to allow Superhero Fitness, its employees and volunteers to use picture(s), film and/or likeness of me for advertising purposes. In the event I choose not to allow use of such media I must inform Superhero Fitness of this in writing or written email. I agree to opt-in to emails sent to me by Superhero Fitness but if I don’t I shall inform them by letter or email to opt out from them.

4---------------     INDUCTION     ---------------4

Superhero Fitness recognises the importance of undergoing our induction programme to ensure you can safely and confidently operate each piece of fitness equipment. It is a requirement that every under 18 will undergo an induction. I, as part of this agreement, am indicating that I have undergone a satisfactory induction with Superhero Fitness or that I have declared myself experienced and confident with all the equipment and shall use them safely and responsibly (or have booked an induction to do so).

5---------------     EQUIPMENT     ----------------5

I agree to use the equipment correctly and safely. I will NOT let the weights slam or deliberately throw or drop them (unless this action is necessary as part of the exercise) as this can cause damage to the assets of Superhero Fitness. I shall not go against the advice from Superhero Fitness staff regarding the use of the equipment or facility.

6---------------     BEHAVIOUR AND CLEANLINESS     ---------------6

I agree to show respect and behave in a manner that will not upset or disrespect other members or staff. I agree to clean and tidy up after myself, so anything that I use, I shall return. I agree not to leave any weights out that I have used and that I will clean up any sweat, dirt or chalk that I have left on the equipment or within the gym facilities. You must behave in an appropriate manner and not cause any distress to any other members. You MUST NOT enter the gym with dirty footwear. I shall not eat food whilst on any fitness equipment. I will not vape or smoke within the gym or near the doors outside of the gym.

7 ---------------      GYM   POLICIES     --------------- 7

BRINGING CHILDREN
Must gain permission to do so. Only during quiet times AND they MUST stay out of the fitness rooms.

TOPLESS TRAINING
T-shirts MUST be worn at all times within the fitness areas. Only during Perform and Engine CLASSES you can train without them.

VIDEOS
Tripods are BANNED. Only staff can use them. You can take videos but ensuring you've got permission from anyone whom may be in your video. Ones that wrap around frames to hold your phones are acceptable.

COACHING
ONLY staff and qualified coaches with permission can coach within our gym.

MERCHANDISE / SUPPLEMENTS

Supplements MUST be purchased on the SAME day they are taken. Failure may result incur an extra charge.

NO SHOW

Failure to attend a class that you have registered on incurs a £5 donation. This is to be fair on the coach who has prepared and planned the session and MOST importantly it has prevented a fellow member from possibly booking on. You MUST unregister 1 hour before the class starts. Unforeseen circumstances you need to message the specific coach directly. You can not turn up to a class without registering, you need to register at least 30 minutes before the class starts.


    8---------------     YOUTH     ---------------8

    Under 18s have restricted access to the gym. MUST be over 12 years old

    Monday 0630-1200 / 1600-1715 / 1930-2130
    Tuesday 0630-1715 / 1930-2130
    Wednesday + Thursday 0630-1715 / 1930-2130
    Friday 0630-1200 / 1600-2030
    Saturday + Sunday 0800-1130

    (Restricted to 4 x sessions per week)

    Under 18s MUST have had an induction which includes 2 x PT sessions as part of a £50 joining fee.

    Under 16s MUST be accompanied by an adult unless been given permission by the head coach after completing the above 2 x PT sessions assessments.

    9 ---------------     MEMBERSHIPS     --------------- 9

      Active members must register a profile on our Clubright software (downloading the Clubright app is recommended) to be able to access the gym via the door entry system. You MUST take a recognisable photo of yourself on the app so staff can identify you on the system. Every membership requires a £9 joining fee for each individual. All memberships are automatically renewed unless requested an expiry date.

      9a---------------     DOOR ACCESS     ---------------9a

      I agree to scan in as a acknowledge this is mandatory. I agree that I will NOT allow anyone else to enter the Superhero Fitness building. Tailgating is forbidden so I will not allow anyone else into the building; if I do then a £20 fee will be required. I will report any issues with Superhero Fitness and access is denied if payment is not up to date for active memberships. I am aware that if staff are not present then I shall ring the phone numbers provided at the front door regarding any issues.

      9b---------------     CANCELLATION POLICY     ---------------9b

      I agree to setting up a direct debit with Superhero Fitness when signing up to a membership and if I want to cancel at any point I shall give Superhero Fitness 30 days’ notice. This does not apply if paid in advance for more than one month. Failure to give Superhero Fitness the required 30 days’ notice may result in me still being charged which I accept. I accept and agree that I will need to cancel my membership by emailing (liam@superhero-fitness.co.uk). Failure to do so may incur an extra charge and for the membership to remain active.

      9c---------------     TERMINATION     ---------------9c

      I agree and accept that Superhero Fitness can terminate my membership immediately at any time if deemed appropriate to do so.

      9d---------------     FROZEN MEMBERSHIP     ---------------9d

      If Superhero Fitness are unable to offer a service of ANY kind then they will automatically freeze my membership. If Superhero Fitness are able to offer their full services I realise that I may only freeze my membership due to being unable to train AT ALL or are not in the area for at least one month. This can be extended for longer in special circumstances providing proof that you are unable to train or away from the area. Any longer than one month then you will require to restart your membership from the date of return. I agree that I will need to email (liam@superhero-fitness.co.uk) if I need to freeze my membership.

      10---------------     HEALTH AND SAFETY     ---------------10

      I agree that Superhero Fitness has clearly communicated and gone through by showing me the health and safety protocols necessary for keeping members and everyone safe. I am also aware of the protocols in place in relation to COVID 19 risks. I agree with the measures in place to minimise these risks and shall respect them. I understand that if I do not adhere to the measures put in place by Superhero Fitness then my membership will be terminated in order to keep myself and others safe. It is to be expected that hands are washed/ sanitised prior to sessions commencing on arrival and that equipment that has been used will be cleaned and placed away. In an unlikely event of a fire, I shall exit the building via the nearest exit (back or front door and then go to wait across the car park opposite the gym.


      11---------------     PERSONAL TRAINING     ---------------11

      The personal trainer (PT) will use their skills and knowledge to design a safe programme of exercises that will take into account (the client) personal goals, fitness levels and exercise likes and dislikes. The PT will provide the coaching, supervision advice and support that the client may need to help them achieve their goals. The client’s progress will be regularly monitored and the programme revised and adjusted accordingly. The PT will provide all necessary equipment (unless agreed with the client) and will organise appropriate venues for all training sessions. All client information will be kept strictly private and confidential. If the PT requires further medical information from a practitioner, the client must provide such details. It is understood between client and PT that both will commit to the programme and give 100% effort. The client is required to arrive 5 minutes prior to a training session so that a full session can be achieved on each visit. The client is required to wear appropriate clothing and footwear. Clothes should be loose fitting and non-restrictive. Footwear should be comfortable and provide adequate support.

      11a---------------     CANCELLATION POLICY     ---------------11a

      I agree that I must provide 24 hours notice of cancellation for all booked sessions. Notice of less than 24 hours notice will require full payment/ missed session.

      11b---------------     LATENESS POLICY     ---------------11b

      I agree that if I am late then I miss out on that time and the session will finish at its planned time. If my fitness coach is late, I agree that additional time will be added to the end of the session or subsequent sessions.

      11c---------------     FEE CHARGING POLICY     ---------------11c

      Payment of single sessions must be paid at the time of booking. Block bookings must be paid in advance but can be booked when convenient. Payments are non refundable unless Superhero Fitness can no longer provide the service. All sessions MUST be used within a 12 month period.

      12---------------     SHAPESHIFTERS     ---------------12

      Our Shapeshifter Transformation programmes are powered by Superhero Fitness Ltd. Therefore all of these terms and conditions apply to 'Shapeshifters'. If a participant is on our small group personal training programme then the only exception to our terms is that our cancellation policy is 12 hours notice required (rather than 24 hours). All other terms that is relevant will apply. The coaching sessions on our Shapeshifters programmes are referred to as personal training sessions and not a class.